We offer our domestic customers free return shipping. Please email your order number and reason for return to firstname.lastname@example.org.
Our international customers are currently not offered free return shipping. We recommend using a service with tracking as we are not liable for the return shipment.
All full-priced items are eligible for return and must be requested within 30 days of receiving your delivery. Items must be in the same condition you received them. If you received an item that is damaged please notify us immediately. Items returned that are damaged, stained, worn, washed, or without tags will not be refunded.
Sale items are not eligible for a return.
Unworn, unwashed, undamaged, with tags attached and in the original packaging
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please note that the funds may take 3-5 days depending on your bank.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.